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It may also include other fees the bank or payment facilitator passes on to the business for processing card transactions.īusinesses should contact their bank or payment facilitator, or the Reserve Bank of Australia, if there are issues obtaining these statements. This figure will generally include service fees, costs for card terminal rental and maintenance. These should include the business’s average percentage cost of accepting each payment type. Business costs of accepting paymentsīusinesses receive monthly and annual statements from their bank or payment facilitator. The Reserve Bank of Australia sets out the costs that businesses can include when determining their reasonable costs of accepting payment types.īefore introducing a payment surcharge, businesses should read our Payment surcharges guide and the Reserve Bank of Australia guidance material.

taxi fare payments to the relevant state or territory taxi industry regulator.

BPAY, PayPal, Diners Club and American Express payments to the relevant BPAY, PayPal, Diners Club or American Express system.

American Express cards issued directly by American ExpressĬoncerns about a surcharge that isn't covered by the ban can be reported. Report:.

This ban on excessive payment surcharges applies to: Whatever the surcharge amount, the business must be able to prove the costs they used to calculate it.įees that aren’t called surcharges, but really areĪ business can’t escape the ban by calling a payment surcharge something else.įor example, if a business charges a service fee or handling fee that only applies to some payment methods, this is probably a payment surcharge by another name, so the ban on excessive surcharges applies. Small businesses usually have higher processing costs than large businesses. How much it costs a business to process a payment depends on the size of the business, the technology used, and the payment method.

For example, if a business pays an amount for gateway fees for processing credit card transactions only, the business cannot include this cost in its debit card transactions. the surcharge can only include costs that are for accepting that particular payment.the surcharge must not be more than what it costs the business to use that payment type.Others pass the costs on as aĬertain rules apply when a business applies a Some businesses include these costs in the prices they charge for their products. Ban on excessive payment surcharges About the ban on excessive surchargesīusinesses incur costs for processing certain card payment types.